Frequently Asked Questions
Everything you need to know about our sourcing services, product categories, and how Primex Profitable supports your business growth.
We have compiled answers to the most common inquiries regarding our wholesale selection, logistics, and partnership opportunities. If you cannot find the information you are looking for, please feel free to contact our support team directly.
General Services
We specialize in sourcing high-margin supermarket products, including dry groceries, household essentials, health and beauty items, and seasonal goods. Our network allows us to identify profitable inventory often overlooked by standard wholesalers.
Yes, we support businesses of all sizes. Whether you are an independent retailer or a growing chain, we offer tailored consulting services to help you select the right inventory mix for your specific market and customer demographic.
We conduct rigorous audits on all potential suppliers and products. This includes checking expiration dates on food items, verifying packaging integrity, and ensuring compliance with UK safety standards. We only source from reputable distributors and clearance channels.
Orders & Logistics
Our MOQ varies depending on the product category and supplier. While some clearance items are available by the pallet, others may be purchased by the case. We work closely with you to find options that fit your storage capacity and budget.
We offer flexible shipping solutions across the United Kingdom:
- Standard Delivery: 3-5 business days.
- Express Delivery: Next-day service for urgent stock orders.
- Pallet Delivery: For larger wholesale orders via trusted freight partners.
Currently, our primary logistics network is focused on the UK. However, we can assist with export documentation and coordination for international clients on a case-by-case basis. Please contact our sales team for specific requirements.
Payments & Account
We accept a variety of secure payment methods to facilitate smooth transactions:
- Bank Transfer (BACS)
- Debit and Credit Cards
- Business Cheques (subject to clearance)
Yes, we offer credit accounts to eligible businesses following a standard credit check. This allows you to order stock and pay within an agreed timeframe, helping you manage cash flow effectively.
Our dynamic stock levels are updated daily. To access our current price lists and availability, please register for an account or contact our sales team. We provide regular inventory updates via email to our subscribed partners.
Support
We take great care in packaging our orders. However, if your shipment arrives damaged, please notify us within 48 hours of delivery with photographic evidence. We will initiate a replacement or refund process immediately.
Due to the nature of clearance and wholesale sourcing, returns are generally only accepted for damaged or incorrect items. We recommend discussing your market needs with our consultants to ensure you select stock with high turnover potential.
You can reach our dedicated support team via:
- Email: info@primexprofitable.com
- Phone: +44 131 3049 0652
- Contact Form: Available on our Contact page.
Still have questions?
Our team is ready to help you find the best products for your business needs.